Help centre
Getting started
Create your account, get through the three setup steps, and know what to expect in your first few days.
Your profile and CV
Importing your CV, checking what was read out of it, and editing your profile by hand.
Finding jobs
Where roles come from, the criteria you set, and why some listings never reach you.
Applications and documents
Generating a tailored CV and cover letter, and tracking each application on the pipeline board.
Email and your mailbox
Connecting a mailbox, what Rolehound does inside it, and how replies move your pipeline.
Billing and credits
Credit, subscriptions, and running Rolehound on your own provider key instead.
Referrals
Where to find your referral code and what happens when someone signs up with it.
Account and security
Signing in, changing or resetting your password, turning on two-factor authentication, and what Rolehound stores about you.
Troubleshooting
What to check when jobs, scores, documents or email tracking are not appearing.