Topping up credit

Credit is prepaid and held in pounds. It pays for the AI work only — the platform itself is covered by the subscription.

Buying it

The Credit & subscription card at the top of the Billing page shows your balance, and under it a row of top-up buttons, each labelled with the amount of credit it buys. Press one and you are handed to a Stripe checkout page; pay there and you come back to Billing with a short confirmation and the new balance. There are two packs, £10 and £25, and the credit you get is the amount you pay.

When it is spent

Credit moves when an AI call succeeds, and only then. Four kinds of call draw on it — reading a CV or a job page into structured detail (extraction), scoring a role against your profile, classification of an incoming email, and drafting your CV and cover letter. Each is charged on the tokens that call really used, never on an estimate, and a call that fails is not charged at all.

Before a call is made, Rolehound checks that the balance could cover the worst case that call might cost. If it could not, the call is refused rather than attempted — which is why the AI work stops while there is still a little money on the account, rather than at exactly zero.

When it runs out

The AI work pauses. Nothing is deleted, nothing is cancelled and nothing is lost.

In the app, anything that needs an AI call — importing a CV, generating documents — stops and tells you that you are out of credit. In the background it is quieter: the scoring and email passes set the work aside and pick it up on a later run, so the jobs that were waiting to be scored are still waiting, untouched, and get scored as soon as there is credit to pay for it. The Billing page also carries a warning line while the balance is at zero.

Two things clear it. Top up, or add your own provider key — see using your own API key, which stops the metering entirely.

Reading your balance

Every movement is listed in the Credit history card on the Billing page, with what it was, how much, the balance afterwards and a note. The Usage card below it shows what the spending went on, by month and by feature.